Privacy Policy
This Privacy Policy explains how Vextri Qalod collects, uses, discloses, and safeguards information in connection with our website and services. It is a general template intended for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before use.
1. Who We Are
Vextri Qalod ("Vextri Qalod", "we", "us", or "our") provides AI-driven data analysis and decision-support tools for day traders and financial analysts. This Privacy Policy applies to information collected through our website, applications, and related services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information when you interact with our Services:
- Account and Contact Information: name, email address, phone number, and company details provided when you register, request a demo, or contact us.
- Usage Data: information about how you interact with our Services, including pages viewed, features used, timestamps, and referring URLs.
- Device and Technical Data: IP address, browser type, operating system, device identifiers, and general location inferred from IP address.
- Communications: records of correspondence when you contact our support or sales teams.
- Cookies and Similar Technologies: data collected through cookies, pixels, and local storage, as described in Section 6 below.
We do not knowingly collect sensitive financial account credentials or brokerage login details through this website; any trading data used within the Services is governed by separate terms provided at the point of product onboarding.
3. How We Use Information
We use the information we collect for purposes that may include:
- Providing, operating, and maintaining our Services;
- Responding to inquiries, support requests, and demo bookings;
- Improving, testing, and developing new features and functionality;
- Sending administrative communications, updates, and, where permitted, marketing communications;
- Monitoring usage patterns and analyzing aggregate trends to improve performance and security;
- Detecting, investigating, and preventing fraudulent or unauthorized activity;
- Complying with applicable legal obligations and enforcing our agreements.
4. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving our Services, your consent where it has been obtained, and compliance with legal obligations to which we are subject.
5. Sharing of Information
We do not sell personal information. We may share information with:
- Service Providers: third parties that perform functions on our behalf, such as hosting, analytics, customer support tooling, and email delivery, under appropriate confidentiality and data-protection obligations.
- Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
- Legal and Compliance: where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Vextri Qalod, our users, or others.
- With Your Consent: where you have directed or agreed to such sharing.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate core functionality, remember preferences, and analyze site usage. You can typically control cookies through your browser settings, including blocking or deleting them; doing so may affect certain features of our Services. Where required by applicable law, we will seek your consent before placing non-essential cookies.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, legal and regulatory requirements, and the need to resolve disputes or enforce agreements.
8. Data Security
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Depending on where you access our Services from, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data-protection requirements.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights with respect to your personal information, which may include the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to certain exceptions;
- Object to or restrict certain processing activities;
- Request a portable copy of your information in a structured, machine-readable format;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 14. We may need to verify your identity before responding to your request.
11. Children's Privacy
Our Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
12. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and continued use of our Services after changes become effective constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Vextri QalodFriedrich-Engels-Allee 34, 42103 Wuppertal, Deutschland